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Available for Remote Work

Devi Purnama Sari

Virtual Assistant & Email Marketing Specialist

Helping entrepreneurs and businesses streamline operations, manage communications, and grow through strategic email marketing. 10+ years of professional experience across sales, operations, and digital marketing.

Devi Purnama Sari — Virtual Assistant & Email Marketing Specialist
10+ Years Experience
📧 Email Marketing Pro

Multi-disciplinary professional
built for remote teams

I'm a multi-disciplinary professional with over a decade of experience spanning content moderation, operations management, sales, data reporting, and email marketing. Based in Denpasar, Bali, I currently support international clients as a virtual assistant and email marketing specialist.

My background bridges corporate operations — Telkomsel, PT. HM Sampoerna, PT. Epson Indonesia — with freelance and remote work, giving me a practical understanding of how distributed teams communicate, prioritize, and deliver results across time zones.

I'm fluent in async workflows, comfortable with ambiguity, and have built the kind of discipline that comes from managing daily and monthly reporting pipelines for some of Indonesia's largest companies. Precision, adaptability, and a genuine work ethic are what move the needle in everything I do.

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Years of Experience
0
Projects Completed
0
Happy Clients
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Email Campaigns Managed
  • 🛡
    Content Moderator
    Gear Inc., Denpasar
    June 2025 – Present
  • 📊
    Administration Customer Sales Operations
    Telkomsel
    March 2020 – February 2022
  • 🏪
    Retail Engagement Executive
    PT. HM Sampoerna Tbk.
    March 2022 – July 2022
  • 🚀
    Business Development
    PT. Epson Indonesia
    August 2019 – March 2020
  • Email Marketing Virtual Assistant
    Independent / Portfolio Clients
    Ongoing Freelance

What I can do for you

From strategic email campaigns to seamless calendar management — I handle the operations so you can focus on growing your business.

📧
Email Marketing

End-to-end email marketing strategy — from campaign creation to performance analysis using MailerLite and industry best practices.

  • Email Campaign Setup
  • Email Automation
  • Newsletter Management
  • Campaign Analytics
📥
Email Management

Transform your inbox from chaotic to organized. I implement smart filtering systems and handle professional correspondence on your behalf.

  • Inbox Organization
  • Email Filtering & Labels
  • Follow-up Management
  • Professional Replies
📅
Calendar Management

Never miss a meeting again. I manage complex multi-day schedules using Google Calendar with event blocking, reminders, and coordination.

  • Scheduling & Booking
  • Meeting Coordination
  • Reminders & Alerts
  • Time Zone Management
🔍
Market Research

Data-driven insights to inform your business decisions. From competitor analysis to audience segmentation and industry trend identification.

  • Competitor Research
  • Industry Analysis
  • Audience Research
  • Business Insights

Real work. Real results.

Every project below is a real deliverable — built for actual clients, with documented outcomes and professional execution across email marketing, inbox management, calendar management, and market research.

Email Marketing Analysis
Email Marketing Analysis
Client: A Plus Pilates Bali
Competitors: @alurpilates · @kenwi.studio
Step 1 – Confirm Email Marketing Status
✓ Website has contact form (Name, Email, Phone)
✓ Business email displayed on website
✗ No visible email sign-up form found
Recommendations
→ Add opt-in form with value proposition
→ Strengthen subscriber value proposition
View Case Study ↗
Email AuditStrategyA Plus Pilates Bali
Brand Email Marketing Audit

Performed a preliminary email marketing audit for A Plus Pilates Bali — evaluated their current email presence, subscription process, and audience growth strategy. Identified that the brand lacked a visible opt-in form despite having a business email, and provided step-by-step improvement recommendations.

What I did
✓ Audited website & Instagram for email presence
✓ Analyzed competitor email strategies
✓ Identified gaps in sign-up visibility & value proposition
✓ Delivered actionable improvement report
View Full Audit ↗
Newsletter
Signup for news and special offers!
Name
Phone
Email
Subscribe
Connected to: Pilates Bali Subscriber Group
View Sample ↗
MailerLiteList BuildingSegmentation
Email Sign-Up Form for List Building

Created and configured an email sign-up form in MailerLite for A Plus Pilates Bali, connected to a designated subscriber group. Designed a list growth strategy tailored to the brand's target audience to encourage quality lead generation and long-term list growth.

What I did
✓ Built opt-in form in MailerLite
✓ Connected form to segmented subscriber group
✓ Planned list growth strategy for target audience
✓ Set up automated welcome flow
View Form Sample ↗
🧘 Free Trial Class
A Plus Pilates –
Free Trial Class Invite
Experience reformer pilates with our expert instructors. Limited spots available.
Book Your Free Class →
View Design ↗
CampaignCopywritingMailerLite
Email Campaign — Free Trial Class Invite

Built and scheduled a complete email campaign for A Plus Pilates Bali using MailerLite's drag-and-drop builder. Applied professional copywriting structure to communicate the brand's value and optimized every element for maximum deliverability and engagement.

What I optimized
✓ Sender name, subject line & preview text
✓ Email copy & image alt text
✓ Mobile responsiveness
✓ Scheduled to targeted subscriber group
View Email Design ↗
Study Case B — Email Campaign Performance
19%
Open Rate
⚠ Subject line needs improvement
26%
CTOR
✓ Content highly relevant
🔍 Finding: Low open rate + high CTOR = problem is at the opening stage, not the content itself.
💡 Improve subject line & preview text for next campaign.
View Full Report ↗
AnalyticsOpen RateCTOR
Email Campaign Performance Analysis

Conducted a full performance analysis of a targeted email campaign. Reviewed key metrics — 19% open rate and 26% CTOR — and identified that the content itself was strong but the subject line failed to attract enough opens. Delivered data-informed recommendations.

What I analyzed
✓ Open rate, CTOR & engagement data
✓ Subject line & preview text effectiveness
✓ Audience positioning & topic relevance
✓ Actionable copywriting recommendations
View Full Report ↗
BEFORE
M Gmail  📥 103
Google — Notifikasi keamanan
Yeremia Yeremia — Telah dinilai
devi purnamasari — invitation to...
Google 2 — Notifikasi keamanan
SGB VA Course — Batas waktu...
SGB VA Course — Tugas baru: 16...
SGB VA Course — Tugas baru: 17...
⚠ No labels · Cluttered · 103 unread
AFTER
M Gmail  📥 103
SGB VA Task & Material Batas waktu: "10. Email...
SGB VA Task & Material Batas waktu: "9. Email...
SGB VA Task & Material Tugas baru: "16. Market...
SGB VA Task & Material Tugas baru: "17. Market...
SGB VA General Materi baru: VA Skill...
Google 2 — Akun Google berhasil...
✓ Labeled · Filtered · Organized
View Sample ↗
Inbox OrganizationGmailLabels
Gmail Inbox Organization — Before & After

Restructured a cluttered Gmail inbox with 103 unread emails into a clean, labeled, and easy-to-navigate system. Created custom label architecture (SGB VA Task & Material, SGB VA General Emails, Upwork) and applied smart categorization rules.

What I did
✓ Created label architecture & color-coding
✓ Categorized 100+ emails into structured labels
✓ Set up filters to auto-sort future incoming mail
✓ Inbox went from chaotic → fully organized
View Full Sample ↗
Create Filter in Gmail
From: no-reply@classroom.google.com
Subject: "TUGAS BARU" OR "MATERI BARU"
Contains: "TUGAS BARU" OR "MATERI BARU"
✓ Apply label: SGB VA Task & Material
✓ Always mark as important
✓ Apply to 23 matching conversations
Create Filter
View Sample ↗
Email FilteringAutomationGmail Rules
Automated Email Filter Setup

Set up Gmail filter rules to automatically sort incoming emails by sender, subject, and priority — eliminating manual sorting effort. Applied filters retroactively to 23 existing conversations for immediate impact.

What I did
✓ Created smart filters by sender & subject keywords
✓ Auto-labeled: SGB VA Task & Material
✓ Applied to 23 existing conversations
✓ Reduced manual inbox sorting to zero
View Sample ↗
Re: Inquiry about Studio Contract & Next Housing Options
Dear Mr. Smith,
Thank you for reaching out. I'm happy to clarify your current situation and outline your options:
1. Current Contract
Your studio lease ends 31 June 2026 · SGD 3,500/mo
2. Recommended Option
New studio near your university · SGD 3,700/mo
Open house: 1–5 June 2026
Warm regards,
Devi Purnama Sari
Virtual Assistant to Alex He, SG House
View Sample ↗
Professional ReplyCorrespondenceVA Support
Professional Email Reply — Housing Inquiry

Drafted a professional email response on behalf of a client (SG House property management) to a tenant inquiring about studio contract renewal and alternative housing options — maintaining the client's tone and presenting clear, structured information.

What I did
✓ Drafted reply matching client's voice & tone
✓ Structured info clearly: contract, options, next steps
✓ Professional, empathetic, action-oriented copy
✓ Reduced client's response time to zero
View Sample ↗
Apr – May 2026  ·  Week View
MON 27
Attend · 8–1am
Break and Listens · 13–1pm
TUE 28
Attend · 8–1am
Brand Publication Research · 10–1pm
Break and Listens · 13–1pm
WED 29
Attend · 8–1am
Joining Properties Strategy · 6–7pm
Coriander Review Session · 3–4am
Break and Listens · 13–1pm
THU 30
Attend · 8–1am
Tangged Properties Strategy · 6–7pm
Break and Listens · 13–1pm
Weekly Meeting · 2–3pm
FRI 1
Operations Performance Review
Break and Listens · 13–1pm
Evening Session — Orchard Road
ENT Party for Tenants · 6–9pm
View Sample ↗
Google CalendarSchedulingMeeting CoordinationEvent Planning
Multi-Day Schedule Management — Google Calendar

Organized a complex multi-day schedule in Google Calendar with event blocking, reminders, color-coded categories, and meeting coordination. Managed recurring tasks, strategy sessions, weekly meetings, and special events across multiple stakeholders — all structured and conflict-free.

What I managed
✓ Daily recurring blocks (attendance, breaks)
✓ Strategy & research sessions scheduled
✓ Weekly meetings & review sessions coordinated
✓ Events color-coded by priority & type
✓ Zero scheduling conflicts across the week
View Full Sample ↗
Client: A Plus Pilates | Pilates Studio in Bali
Niche: Pilates Studio in Bali
Target Market: Denpasar
Summary
1. Size: 15.1K followers — accessible pilates for local Denpasar
2. Trends: Reformer-based, Affordable wellness, Beginner-friendly
3. Customers: Women 20–40, city residents, beginners
4. Expectations: Value for money, Instructor guidance, Clean studio
5. Challenges: Affordable pricing, Strategic Denpasar location
View Report ↗
Market ResearchAudience AnalysisPilates Bali
Market Research — A Plus Pilates Bali

Conducted comprehensive market research for A Plus Pilates Bali — analyzed market size (15.1K followers), popular trends, typical customer profiles (women 20–40, Denpasar residents), customer expectations, and key business challenges to inform strategic decisions.

What I delivered
✓ Market size & Instagram audience analysis
✓ Customer profile & segmentation
✓ Trend identification & opportunity mapping
✓ Full written research report with recommendations
View Research ↗
CompanyWebsiteStrengthsWeakness
A Plus Pilates Bali Strong visual identity · Premium feel Limited brand differentiation
@alurpilates Strong correction quality · High CTOR Less technical day-to-day
@kenwi.studio Energetic · Strong aesthetic · Dynamic Less differentiated · Pricing power
→ Opportunity: Position on beginner-friendly, Denpasar convenience
View Research ↗
Competitor ResearchBrand PositioningStrategic Analysis
Competitor Research — Pilates Studio Bali

Mapped and analyzed key competitors for A Plus Pilates Bali — including @alurpilates and @kenwi.studio. Assessed branding, pricing, messaging, social media presence, strengths and weaknesses to identify strategic positioning opportunities for the client.

What I delivered
✓ Identified & mapped 2 direct competitors
✓ Brand positioning & messaging analysis
✓ Pricing & service comparison matrix
✓ Strategic opportunity insights & recommendations
View Research ↗

What clients say

"I've really enjoyed working with Devi. She is responsible, detail-oriented, reliable, and highly professional in handling email marketing tasks. She delivered exactly what we needed, on time and without any hand-holding."

G
Gekarmasri
Email Marketing Client

"Working with Devi has been a great experience. She is highly organized, dependable, and attentive to detail. Her ability to manage complex tasks remotely and communicate clearly made collaboration effortless."

L
Lakuna
Virtual Assistant Client

Core competencies

A decade of diverse professional experience has built a versatile, high-impact skill set ready for any challenge.

📧 Email Marketing 📨 MailerLite 🔧 Google Workspace 📊 Microsoft Excel 📈 Data Analysis 🔍 Market Research 🛡 Content Moderation 🚀 Business Development 📋 Administration 💬 Customer Support 📅 Calendar Management 🗂 Project Coordination 🔎 SEO 📝 Professional Writing 🌏 Cross-functional Teams ⚡ Async Workflows

My tech stack

Industry-standard tools I use to deliver professional, efficient results for every client.

📧
MailerLite
📬
Gmail
📊
Google Sheets
📄
Google Docs
📅
Google Calendar
📈
Excel
🎨
Canva
🤖
ChatGPT
Trello
📌
Asana
📆
Calendly
🖥
MS Outlook

Let's work together

Ready to streamline your business operations?

Whether you need an email marketing specialist, a reliable virtual assistant, or someone to manage your inbox and calendar — I'm here to help. Let's talk about how I can free up your time and grow your business.

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